Check your medical bill before you pay.
Upload your medical bill and EOB. Rekupr checks each charge against medical billing rules and your insurance information, explains anything worth questioning, and identifies potential savings.
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Riverbend Medical Center
Itemized statement
- 99285Emergency visit, high severity$1,840.00
- 96374IV push, single drug$412.00
- 96374IV push, single drugPossible duplicate chargeSame code and date as above$412.00
Sophie’s ER bill came down 60% after her appeal.
ChatGPT told me the bill looked normal, so I almost paid it. Rekupr caught the upcoded charge and walked me through fighting it. I ended up paying less than half of what they first asked.
Sophie R. Patient
Sophie is married to our founder, and one of Rekupr's earliest users.
An emergency room visit during pregnancy was enough to deal with. Then came a bill that was higher than it should have been.
Rekupr helped Sophie understand what was wrong and challenge the charge. Her corrected bill was 60% lower than the original amount.
Read why we built RekuprMedical bills are already stressful. Figuring out whether they’re right shouldn’t be.
Upload your bill and insurance explanation of benefits (EOB). Rekupr checks the charges against real billing rules and your insurance information, then explains what you owe, flags anything worth questioning, and identifies potential savings.
Ask anything about your bill.
A code you don’t recognize or a charge that looks off can be confusing. Ask your question in plain language and get a clear answer that explains the reasoning behind it.
Plain language, without the jargon
We turn billing codes and policy language into clear, everyday language you can actually understand.
See how we reached the answer
We explain how we arrived at each answer, so you can understand the reasoning and know what it means for you.
Based on your actual bill
We analyze your bill and EOB, so the answers are specific to your situation, not generic information from an FAQ.
What is CPT 99285 and why is it $1,840?
CPT 99285 is the highest of the five emergency visit levels. It is meant for problems that pose an immediate, serious threat and need complex medical decision making.
Your visit summary describes a stable condition, routine tests, and discharge the same evening. That record may not support the highest level, so this charge is worth questioning.
Based on line 1 of your billTurn a billing issue into an appeal.
Rekupr researches the issue, gathers the supporting evidence, and creates a personalized appeal you can review and send.
- 99285Emergency visit, high severity$1,840.00
- 80053Metabolic panel$214.00
- 85025Blood count$96.00
- Condition on arrival: stable
- Tests: routine labs, within normal limits
- Discharged home the same evening
- 99284Moderate complexity decision making
- 99285High complexity decision making
AMA CPT E/M guidelines, emergency department services
Alex Morgan
214 Elm Street, Columbus, OH 43215
October 14, 2026
Billing Department, Riverbend Medical Center
RE: Review of itemized charges, account ending 4821
To whom it may concern,
I am writing to dispute the emergency visit charge on line 1 of my itemized bill, billed as CPT 99285 ($1,840.00). My visit summary describes a stable condition, routine tests, and discharge home the same evening.
CPT 99285 requires medical decision making of high complexity. The documented problem and workup support moderate complexity, which corresponds to CPT 99284.
AMA CPT E/M guidelines, emergency department services (99281 to 99285)
Please review the visit level, re-code the charge to CPT 99284, and send me a corrected itemized bill. I ask that the account be held from collections while this review is open.
Thank you for your review. I look forward to the corrected bill.
Sincerely,
Alex Morgan
Enclosed: itemized bill, explanation of benefits, visit summary
Checking your bill is free. The appeal is $19.99 per bill.
See pricingNonprofit hospitals must discount care for people who qualify, and we help you claim it.
It’s a federal rule called 501(r). Every tax-exempt hospital has to publish a financial assistance policy for emergency and medically necessary care, and depending on household income, that can mean a smaller bill or nothing owed at all.
Step 1
We find the hospital’s policy
We check whether the hospital on your bill is a nonprofit covered by 501(r) and what its financial assistance policy offers.
Step 2
We check where you stand
Your household size and income are compared with that hospital’s own limits, so you know whether it is worth applying.
Step 3
We prepare the request
We draft the application letter and list the documents the hospital asks for, ready for you to send.
Step 4
The bill comes down
If the hospital approves, it lowers what you owe by the discount its policy sets for your income.
How we keep your information safe
We hold your privacy and security to the highest standards. Your documents are handled on HIPAA-compliant infrastructure, and we use encryption to protect your data when it’s sent and stored. We never sell your personal information or share it for advertising.
Your data stays yours. You can download your information, request that your account be deleted, or reach out with questions before you share anything.
- You upload your billEncrypted in transit
- We store it for your analysisEncrypted at rest
- We check every chargeOn HIPAA-compliant infrastructure
- The original is deleted3 days after your analysis
Never sold or shared for advertising
We connect to over 3,500 hospitals and hundreds of insurance companies.
Connect your patient portal and your health plan, and Rekupr reads your visit records and explanation of benefits alongside the bill. No account to connect? A photo or PDF works too.
- Epic MyChart
- Oracle Health
- Veradigm FollowMyHealth
- Your records
- Visit notes, procedures, test results
- Your plan
- EOBs, claims, what was paid
Seeing what was recorded, billed, and paid in one place lets us catch mistakes the bill alone would never show.
- UnitedHealthcare
- Anthem
- Aetna
- Cigna
- Blue Cross Blue Shield
- Humana
